The location is good but the rooms are very average. The rooms are cramped with barely enough space to walk around. If you're looking to stay in a good location and need a small room to sleep, this is a good hotel. If you're expecting the amentities you've seen at other JW Marriott in North America or Asia, you'll be... more

My experience with this hotel was good. - fairly nice and modern room with an excellent sound system and big flat screen TV. - Nice and helpful staff. I asked if they had for a non-smoking room with a view and they made it possible. They made me visit the room first. - I had a partial view on the... more

This Hotel has an excellent location as it is close to the MTR and Financial centers in Hong Kong. The hotel is very convenient and the facilities are excellent. There is not a lot of variety in the restaurants so it is a good idea to eat out. The room is very convenient and has an excellent distribution. The only... more

Glad we booked into the JW Marriott. From check in to departure, it was truly a superb 5 Star experience. We stayed there for 9 days with a break in between for a side trip to China. We were offered the same room. Within minutes of both check ins, luggage was delivered to be followed by hot tea and fresh... more

The hotel was what you would expect for the price. Service was outstanding from the transport service at the airport to check in to any need that we had. The hotel was spotless. Service at the bar in the lobby was good, but not up to the level that we saw elsewhere. No complaints about the rooms at all...comfortable and... more

I stayed 3 nights at this hotel as part of a Conference. Location was convenient, right about train station and atached to a large, high end mall with a movie theater and restaurants. Friendly staff, large lobby, elevators worked efficiently, breakfast buffet was superb, and generally what I would expect from a J.W. Marriott. Paid about U.S. $400 per night,... more

This hotel was one of the best I have stayed in. Starting with the design of the hotel itself, it is an amazing place and the location is fantastic, with the underground train directly beneath the hotel. The staff and check in area was fantastic, with always available and helpful staff. Before I go on about this fantastic hotel, there... more

I loved my stay at the J W Marriott! Hong kong people are so nice in general but the staff at this hotel was the best ever! Everyone from the bellboy(so cute!) to the staff at the concierge desk was sooo helpful. The location is perfect(great mall right next door and the MTR as well). Cabs are readily available at... more

Have just got back from 6 nights at jw marriott hong kong with my wife. Much of what has been said previously is true about this hotel ie courteous staff etc. BUT there is renovation work going on currently. This means banging and drilling from 9.00 to 17.00 every day. This can be heard from most floors and rooms (talking... more