I've been fortunate to stay at some of the world's best hotels, and this is up there... just sensational... the lobby, the bars, the rooms, (most of) the room views. And the pool... for a city centre pool this is hard to beat -- you can almost touch the amazing Bank of China building, and when the light falls this... more

best service. best pool. best restaurants. best room size. over numerous stays at the island shang it always amazes me how they go beyond the normal to make every stay special. something about this hotel just makes it more welcoming than the conrad or marriott which it shares the area with. great facilities to keep children happy. more

I stayed at the Island Shangri-la Hong Kong for a period of 9 nights in December 2008 and thoroughly enjoyed the experience. Check-in Having booked a limousine transfer to the hotel, upon my arrival at the Island Shangri-la, I was warmly greeted by no less than three staff members who approached the car. This included a bellboy, guest relations staff... more

The Shangri-La chain once again proved to me their industry-leading strength in comfort and service. Upon check-in, we upgraded to a deluxe room which entails a larger living area, free in-room wi-fi, breakfast at the top floor restaurant, and more. They were unable to accommodate our party of three with a room with two beds, but we found that most... more

This was my Sixth or Seventh stay at the Island Shangri la. I stay at many hotels but this one is absolutely my preferred one. Rooms are comfortable (suites even better...) view is fantastic. Service is willing and efficient. Breakfast is the best I ever experienced at any hotel. Staff make you feel at home. At one of my our... more

Spent three nights here during our honeymoon, and the staff went out of their way to make it special. The room was excellent with a fabulous harbour view. As far as accommodation and service were concerned, it's one of my best hotel experiences. The only downsides to our stay were (1) the dinner in the hotel's haute cuisine restaurant, Petrus,... more

I'm in HK very often on business and stay in a mid-range hotel (Bishop Lei, see entry in TripAdvisor) but this time a client paid for a couple of nights in the Shang. I used to stay there many years ago when, after the Asian crisis, rooms were about the same price as the Bishop Lei is now! The Island... more

We stayed at the Island Shangri-la at the beginning of our honeymoon and from the moment of arrival everything was perfect. We received a room upgrade to a harbour view room and complimentary champagne, fruit and a congratulations card. The view from the room was just spectacular, almost like a movie back drop!. The room was both luxourious and comfortable... more

Having stayed here 2 times this year and many other stays in the past, this time was a little different than last year. The staff was better than last year, and our second stay was PERFECT. First stay however I would have given a 3/5. The staff during the first stay were not as friendly as the second time. During... more