We came to key west to see the best of florida. This hotel has a great location, but the staff are very unhelpful. Our Room was not clean until 4pm NYE, not helpful. I would avoid this place I am Priority Club PLATINUM member...but still no service was provided. Very hard to have a good holiday in a room which... more

As other reviewers have said, the location of this hotel is second to none. It's right in the middle of the main street (Duval) where restaurants and bars are all over the place. The rooms were extremely old and because of that, they looked dingy and almost dirty. Staff was helpful. Pool and pool bar were great! more

This hotel can skate by because of its location right on Duval Street. However, you have to ask to have your room cleaned and stand watch over the housekeeper in order to have the job done properly. (Our housekeeper spoke an unidentified eastern European language so we had to use hand signals to tell her we wanted our glasses cleaned,... more

First of all, this place has the best location in KW bar none. It is slap bang in the middle of Duval Street so wherever you want to go will be convenient. It's also the classiest place to stay centrally, the obvious choice really for business travellers but also quite acceptable for tourists. The rooms are as you would expect... more

When planning our recent vacation to Key West, we wanted someplace close to the action, and we didn't really want the hassle of renting a car. The La Concha fit our needs perfectly. The central location on Duvall is just a few blocks from Mallory Square, and just about everything else in town. We found the hotel staff very friendly,... more

we stayed here for 3 nights at end of sept, its in a fab location right on duval street, so really close to the action the rooms nice and clean, pool area small but nice. think key west is a great place and will definately go back one day and would stay here again more

Stayed here for three nights 23-26 September with family and had a really nice relaxed time. As a Platinum member I got an upgrade to a corner suite over Duval, nice to have some priveleges from working/travelling the year! If you arrive during a downpour and park your car in the hotel car park, be prepared to negotiate several inches... more

Came for a bachelor party. Great location on Duvall, in the middle of the nightlife and close to the docks. Concierge is knowledgeable and helpful. They put out a yummy citrus drink like lemonade every day. Beds are comfy! Comfortable quiet room. Rooftop bar is cool at sunset. Great staff. Pool is a little dead, but you should be out... more

While this was a lovely, elegant, old style hotel, it wasn't what I wanted in Key West. I booked here because of all the wonderful reviews I read, but once I checked in I thought it was too conservative for a fun place like Key West. The first room I looked at was the size of a closet in the... more