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The Westin Key West Resort & Marina


245 Front Street, (formerly Hilton Key West), Key West, FL 33040
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Striking, Low-rise Resort designed in traditional Key West, Victorian style.
Business Center Fitness Center Pets Allowed Restaurant Room Service Swimming Pool
Check Rates and Availability: $369 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 201 traveler reviews
  • What to Expect:
    • 3.5 based on 128 reviews Rooms
    • 4 based on 128 reviews Service
    • 3.5 based on 130 reviews Value
    • 4 based on 128 reviews Cleanliness
    • 4 based on 35 reviews Pool

Reviews of The Westin Key West Resort & Marina

( 1-10 of 206 )
4 of 5 stars
New York
Jan 5, 2009

I like this hotel, but i believe it barely gets 4 stars. more like 3.5. On the positive side, arguably the best location in key west. Its a lively location, adjacent to the cruise ship pier. Marvel at the behemoths, at they perch right out your door step. Watch the sunset from above mallory square at the hotel bar, or... more

4 of 5 stars
Las Vegas, Nevada
Jan 4, 2009

Just returned from a four night stay at the Westin Key West Resort and for the most part we have nothing but positive things to say about it. The location is definitely the biggest plus. The resort is just a short walk away from most of the Key West attractions that you'll want to see including Duval Street and Mallory... more

Jan 3, 2009

We booked a one-bedroom oceanfront suite online through American Express. For platinum members, American Express and many hotels will negotiate certain benefits such as breakfast included with stay. This is not unusual with most of the superior hotels that accommodate us for the $675/day for 5 nights. When we checked in we asked if breakfast were included and we were... more

Management response from
Shannon Kennedy, Marketing Manager

Hello, ChicagoMarshall. Thank you for taking the time to share your experience at The Westin Key West Resort & Marina. I am sorry you were dissatisfied with your stay. Since you booked through a third party, we unfortunately cannot monitor the misinformation presented to you about the breakfast amenities property you booked. As you have since learned, there are two...

4 of 5 stars
Cortland, Ohio
Dec 17, 2008
1/1 found this review helpful

We stayed here 3 nights for our anniversary. Our room was very clean and nice. We were upgraded to a ocean view, nice but cruise ships block your view. Pool was nice and everyone was very helpfull. The location was great! Had to pay $20.00 per day to park! We enjoyed our stay! more

Dec 5, 2008
1/2 found this review helpful

We reserved an "ocean front" suite and did not review it before checking in. Upon checking in we opened the window to see nothing but a huge cruise ship. Also the ships smoke stack discharge drifted into our room with a diesel smell Those cruise ships were in port out whole stay and blocked the view except when they left... more

Dec 1, 2008
2/3 found this review helpful

We stay at Westin hotels frequently and my career is in the travel industry. I was extremely disappointed with the hotel and it's lack of amenities. 1. We paid as price that would be comparable to a 5 star hotel. Unfortuantely, the hotel was going through renovations and did NOT reduce the room prices during this time period. * Carpets... more

4 of 5 stars
gilbert, az
Nov 6, 2008
1/1 found this review helpful

My husband and I stayed at the Westin from Oct 31 - Nov 5. I cannot say anything bad about the hotel. The hotel is in a perfect location. It is walking distance from the main action of Duval Street and the marina area is very nice. The view of the ocean is definitely blocked when the cruiseships come rolling... more

Management response from
Shannon Kennedy, Marketing Manager

Thank you for your kind words regarding our property. We are thrilled you enjoyed your stay. The intitial stages of our renovations include (but are not limited to) the bathrooms in our guest rooms. The furniture and other items in our guest rooms will also be updated when we receive them. As you can imagine, a furniture order for a...

5 of 5 stars
Boston, Ma
Oct 21, 2008
1/1 found this review helpful

The Westin Key West was a great experience all around! Upon arrival they gave us the option to upgrade to an ocean view room at no charge. Our room was perfect - located on the corner of the hotel over looking Mallory Square with an great balcony!! We have to thank Karen at the front desk for picking that room... more

Management response from
Shannon Kennedy, Marketing Manager

We are so happy that you enjoyed your visit. Thank you for your kind words regarding our property, staff and marina vendors. We hope that you come stay with us again soon!

4 of 5 stars
St. Louis
Oct 14, 2008
1/4 found this review helpful

We made a last minute decision to go to Key West and the only decent place with rooms was the Westin. The Pier House and Ocean Key Resort are both far superior and better locations. The Westin is for people who do not travel much. The rooms are plain and service is just average. We travel a great deal and... more

4 of 5 stars
Morehead City, NC
Aug 23, 2008
1/1 found this review helpful

The hotel is only about 2 blocks from Duval and is beside Mallory Square where there are lots of activities at sunset. The bar on the 2nd level is the best place to watch the sunset. Rooms are what you would expect from a Westin. I thought it was overpriced as is most places in Key West. The OCean view... more

Reviews of The Westin Key West Resort & Marina

( 1-10 of 206 )
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The Westin Key West Resort & Marina Also Known As

Address: 245 Front Street, (formerly Hilton Key West), Key West, FL 33040