The service in this hotel is a joke!! The rotund blonde woman on reception barely spoke a word of english, and those that she did know, she used to abuse me verbally when I asked her for simple services such as reactivation of my room key (which continually lost its magnetic charge leaving me locked out of my room). I... more

We stayed at the Metropole in November 08 for 3 nights, and had an absolute lovely time. The property is very convenient to Ocean Drive, shopping, restaurants, and the beach! The rooms was very spacious and nice, althought I do agree with many of the other reviews that it is a bit dark. However, saying that...you don't really go to... more

My husband and I stayed at the Metropole Hotel this August for 3 nights. PROS: -Very nice staff -New and designer furniture -Large room -Free muffin & Newspaper on weekend -Full mini kitchen (fridge, dishwasher,coffee maker,sink, microwave) -Free internet (Wifi) -2 large screen plasma TV (bedroom & living) -iHome music + Radio CONS: -Dark & Depressing wooden floor and wall... more

My husband, 22 month old baby and I stayed here from the 29th of July to the 5th of August. I could agree with some of the previous comments. Overall the hotel was good, but there could be some improvements. To begin with, the people at reception could be more friendlier, or could at least say hello or goodbye when... more

NO Lighting when other rooms had light (this was only in 102 because I went into other rooms as customers became friends). I want to know why my room was the only one without light. I asked the front desk about this and the lady said she can have someone come at 12 noon and install lighting. How the heck... more

I loved the rooms, great beds, has safe and modern coffee machine in rooms. Great location so within easy walking distance of the beach or Lincoln road, etc. My stay here was great. Traveling alone, the hotel made sure I was in good hands. Everyone at the front desk were very helpful, very nice, and very informative on the area.... more

Overall a very disappointing stay. A simple hello at reception when returning or leaving the hotel would go a long way. The one time you actually need help from the Valet/Bell boy, they chose not to help with our bags, this occurred when we were checking out. On trying to retrieve our car from the Valet, I had to wait... more

Our stay at the Metropole was a real mixed bag. While waiting to register we overhead a guest who was incredulous that there wasn't a hotel umbrella he could borrow, and that this was not a 5 start hotel but rather a 2 star. Not an auspicious beginning. Once we got our room keys, no one showed us up to... more

The reviews said this was a 5 star hotel. As we were checking in, in the pouring rain, a gentleman guest inquired at the front desk if they had a "hotel umbrella". No. He was not happy. "What kind of 5 star hotel is this that doesn't have an umbrella?" He shook his head and left. We were left negotiating... more